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KYC and identity verification

Who needs to verify their identity, when you verify, what we check and how to complete verification with Sumsub.

Everyone verifies their identity before their first payout. Some traders verify earlier: residents of certain countries before their funded account is issued, and anyone who pays for an evaluation with crypto at the time of purchase. You also verify before an account closure is processed. Verification is on you as an individual, through our verification provider, Sumsub. The person who verifies must be the person who trades the account.

Who must verify

Every trader verifies before their first payout. Verification is always on you as an individual, even if you receive payouts through a Rise business account.

The verified individual must be the person responsible for trading the account.

When you verify

Situation

When you verify

Every trader

Before your first payout

You live in a country where verification is required before funding

Before your funded account is issued

You pay for an evaluation with crypto

At the time of purchase, whatever the account type

You want to close your account

Before the closure is processed

See "Restricted countries and verification by country" for the countries where verification is required before funding.

We may also ask you to verify, or to provide more information, during a compliance review, a payout review or a check-in.

What we check

We may ask for:

  • government-issued identification;

  • facial or liveness verification;

  • additional identity documents;

  • confirmation that you own your accounts; and

  • more information during a compliance or payout review.

Verification also includes sanctions screening.

How verification works

Verification is carried out by Sumsub. To start it:

  1. Open the profile menu at the top right of the dashboard.

  2. Go to the "Settings" page.

  3. Select the Sumsub KYC option, "Complete your KYC".

What to expect:

  • Liveness check. Verification may include a liveness check that compares a live image of your face with your identity document. You give your consent when you begin verification.

  • Your biometric data. Sumsub holds any biometric data from the liveness check. We don't receive it; we receive only the result.

  • Two-factor authentication isn't a required step.

See the Privacy Policy for how we handle verification data.

If you fail verification, give inconsistent information or trigger a sanctions or anti-money-laundering alert, we may suspend or end your access and refuse payouts. We may also hold payouts while we review your details.

Verifying to close an account

If you want to close your account, we won't process the request until you've completed all the identity verification and KYC we ask for and we've confirmed the closure in writing. Pending payout requests are then handled under the normal payout rules.

What isn't allowed

  • Giving false information or forged documents.

  • Using someone else's identity or account information.

  • Letting someone else complete verification for you.

  • Trying to bypass verification, including with a VPN, proxy, masked location or someone else's details.

Any of these is prohibited and can lead to your accounts being closed.

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